Opportunities and challenges of implementing smart government in the Kurdistan Region

Abstract

One of the new ways of working for contemporary governments is to activate the smart government in linking government institutions on the one hand, and creating trust between the government and the citizen on the other hand.  The Kurdistan Region, which claims reform and renewal, is also known with the latest technological methods, so it requires it to work in the smart government. In this context, we ask, what are the opportunities and challenges facing the Kurdistan Regional Government in implementing the smart government? We assume, if we take this method of providing services incorrectly, then we cannot reach the goals. Using the descriptive-analytical approach, the research tried to reach its results. The first chapter is devoted to the definition of smart government. The second chapter is devoted to the possibilities of implementing smart government in the Kurdistan Region. In the end, we reached that the percentage of the Kurdistan Regional Government’s work with electronic services in all its fields, did not exceed 21%, however, with an opportunity and political will, but there are great challenges for the Kurdistan Regional Government, which hinder the attempts of the Kurdistan Region to provide services.